Collection Services

Consider what our service includes:
  • Set-up (no cost involved)
  • Electronic and manual referral capability
  • Pre-collection (Commission free)
  • Second Placement
  • Credit Reporting
  • Personal Client Service Representatives
  • Automated Dialer to maximize contacts
  • Daytime and Evening collection hours
  • Skiptracing
  • Activity Reports
  • Ongoing compliance and quality assurance activity
  • Collection Letters insured for risk management purposes
  • Compliance with all state and federal laws
  • Ongoing industry education provided to staff
  • Online payment option for debtors


Professional Affiliations:
  • American Collectors Association International
  • Pennsylvania Collectors Association
  • American Association of Healthcare Administrative Management
  • Consumer Data Industry Association, Inc.
  • Better Business Bureau
  • Lancaster Chamber of Commerce and Industry
 
 
Email Donna Nicholson Stief at donna@cboflanc.com or call 717.397.8144 (ext. 132)
218 West Orange Street   PO Box 1271  Lancaster, PA  17608-1271  Tel: 717.397.8144 Toll Free: 800.344.1843