Testimonials
"Given the unique mission and history of our organization, we have utilized several collection services over the past years. We believe that the Credit Bureau of Lancaster County stands out as a premier agency. The attention that we regularly receive is exceptional and enthusiastic. Their key representatives are extremely knowledgeable, customer service is personalized, and our requests are handled timely and professionally."

C. Robert May
Executive Director
Lancaster Emergency Medical Services Association (LEMSA)
Collections

"We have been using the Tenant Screening service from the Credit Bureau of Lancaster County for several years and find it invaluable. As we do not have the time to individually screen each applicant and make calls regarding employment and prior tenancy, the service for that reason alone is worth the price of each report. But more importantly anyone who leases residential space knows that, however unfortunate it may be, some prospective tenants are not as forthcoming with the type of information that a landlord needs to make a sensible decision. The Credit / Criminal Record / Landlord Reference / Employment Report has become indispensable in sifting through the numerous candidates and helping to find tenants with solid records. I would, without reservation, recommend that any landlord utilize the Tenant Screening service from the Credit Bureau of Lancaster County for the purpose of screening potential tenants. Additionally, I would be happy to personally discuss our experience with anyone who may have additional questions or concerns about this service."

Rodger D. Troupe
Office Administrator
Hartman Underhill & Brubaker LLP
Tenant Screening

"We have a great working relationship with the Credit Bureau of Lancaster County. We are treated as individuals and our business needs are always treated as priority. The staff is friendly, helpful and courteous. Suggestions made for our benefit such as Letter Service has proven to be a great assets. We do not hesitate to recommend the services provided by the Credit Bureau of Lancaster County it has made our job a lot easier."

Kathy Flynn and Nancy Hackman
Dermatology Physicians Inc.
Collections

"This is just a note to comment on the service(s) provided by the Credit Bureau of Lancaster. We have used the Credit Bureau of Lancaster for many years now. We have been and continue to be very pleased with their collection service. Their representatives are professional, friendly, knowledgeable and best of all, ALWAYS willing to help! Our working relationship with CBL has always been easy, and we enjoy the simplicity of the reporting mechanisms (no complicated forms to fill out!). They have been able to consistently collect on accounts that we felt would be difficult. Their “service” is well worth the fee. We would recommend them highly to other businesses!"

Judy Marsh
Billing Coordinator
Appel & Yost LLP
Collections

“I have referred accounts to the Credit Bureau for over twenty years, and I have been pleased with the work of their collection staff. I occasionally tried other agencies, but none were able to match the Credit Bureau’s success rate.”

Bruce Baker
Treasurer
Brubaker Inc.
Collections

"We found the Credit Bureau of Lancaster County to be the most responsive and easiest background check service to use."

Bobbi Sullivan
Branch Manager
Personnel Performance
Employment Screening 

 

"HDC is pleased to write you this letter of testimonial. HDC uses the Credit Bureau in two important ways. The Credit Bureau assists us in providing credit reports for our apartment applicants. The credit reporting allows us to make informed decisions about those we rent to and reduced our risks. The credit reference is an important criterion for our choosing residents who are capable and responsible enough to pay their rent – our primary income. Additionally we make use of the collection services when residents leave our properties with debts due for rents, repairs and other charges for the lease. Your collection process is easy to use, your collections are consistent and do not make additional work for our staff. Having worked one year with another collection agency that caused us constant extra work and time, and was less successful in the amount of collections, we can definitely say we prefer the Credit Bureau of Lancaster County, Inc. to others. Your staff has also provided us with “hand-on” training on several occasions. This training has helped to understand and better support our business association. It was also very admirable that you would care enough and your business and clients to get to know us and our business! I hope this letter will help to convince others to make use of your professional, affordable services. Thank you for this opportunity to write and express our opinion of your company."

Jo A. Raff
Director of Property Management
Housing Development Corporation of Lancaster County
Tenant Screening / Collections

"Prior to our use of the services of Credit Bureau of Lancaster County, Inc., our office had tried numerous other collection services that promised results. All of them failed to collect any of the monies due from our clients. We have been pleased with our association with your office. You have been successful in arranging payment on our accounts in most situations. While we would prefer not to need the services of collection service, this is probably unavoidable and we’re glad you are there when we need assistance. "

Pamela S. Plasterer, CIC
Vice President, Commercial Lines
Ruhl Insurance
Collections

"I wish to take this opportunity to let you know that we here at Sico appreciate the business relationship that has existed for years between your office and ours. We have successfully placed a number of accounts with your division and have had substantial results due to your efforts. We look forward to continuing mutually beneficial and long-lasting relationship in the future."

Kathie Gibble
Credit Analyst
The Sico Company
Collections

218 West Orange Street   PO Box 1271  Lancaster, PA  17608-1271  Tel: 717.397.8144 Toll Free: 800.344.1843